Return, Refund & Replacement Policy

Krishna's Music Club

All Sales Are Final

Each order from Krishna's Music Club is a curated collection of ten pre-owned CDs, selected and assembled as a unique listening experience.

Due to the nature of the product, all sales are final once an order has shipped. Returns, refunds, and exchanges are not offered for changes of mind, musical preferences, or dissatisfaction with individual album selections.

Order Cancellations

Orders may be canceled for a full refund at any time before shipment.

To request a cancellation, please reach out through our Contact page with your order number as soon as possible.

Once an order has shipped, it can no longer be canceled. Approved cancellations will be refunded to the original payment method, including applicable shipping charges and taxes. Processing times may vary depending on your payment provider.

Damaged, Defective, or Missing Items

All CDs are gently pre-loved, guaranteed to play, and provided with their original artwork and booklets.

If any CD arrives damaged, fails to play properly, or is missing from your order, please contact us within 30 days of delivery.

To request assistance, please provide:

• Your order number

• A brief description of the issue

• Photographs of the affected item or packaging, when applicable

We'll review the issue and arrange an appropriate replacement at no additional cost.

Because every album is sourced individually, identical replacement copies are generally unavailable. Replacement CDs will be selected from our existing collection and may be different albums from those originally received.

We will cover the shipping costs of approved replacements.

Normal cosmetic wear consistent with pre-owned CDs and packaging does not, by itself, qualify as a defect. Damage caused by improper handling or use after delivery is not covered by our replacement policy.

Lost or Undelivered Orders

If your order has not arrived or appears to have been lost during shipment, please contact us through our Contact page.

We'll investigate the shipment and work toward an appropriate resolution, including replacement or refund where required by applicable law.

Additional Information

Refunds are not ordinarily provided for orders that have already shipped. Exceptions may apply where required by law, including circumstances involving non-delivery, defective merchandise, or failure to fulfill an order.

Nothing in this policy limits any rights or remedies available to customers under applicable consumer protection laws.

A written copy of this policy is available upon request.

For questions, cancellation requests, or replacement assistance, please use the Contact page on our website.